Refund Policies

Preschool Refund Policy

If you choose to withdraw your child for any reason, the Darien Nature Center must be notified of a cancellation 30 days prior to the start of the program to receive a partial refund. If your child's space can be filled, 75% of the program fee will be refunded. If the space cannot be filled, 50% of the program fee will be refunded. There are no refunds for withdrawals made within 30 days of the program start date.

Refund Policy For All Other Programs

If you choose to withdraw your child for any reason, the Darien Nature Center must be notified of a cancellation two (2) weeks prior to the start of a program to receive a refund. If and when your child’s space CAN be filled, then 75% of the program fee will be refunded. If the space CANNOT be filled, then 50% of the program fee will be refunded. There are no refunds for withdrawals made within two (2) weeks of a program start date.

Health & Safety Policy

Key staff members are trained in First Aid and CPR. In the case of an accident or event that requires medical attention, we will do one of the following:

• Call parents/guardians and emergency contacts to collect the child immediately and seek medical attention
• If immediate help is deemed necessary, we will call 911 and a staff member will accompany the child to the emergency room.

When outside, all teachers will carry walkie-talkies. If an emergency develops, these can be used to immediately contact the office. The office will then contact emergency services, if necessary.

The Darien Nature Center takes precautions to prevent the spread of illness by maintaining a clean environment, providing substitutes for staff, and setting clear limits on the health of children in attendance. Frequent hand-washing is also an important habit that prevents the spread of illness.

To keep all children and staff healthy, we need your cooperation! Please give a courtesy call if your child is out sick (203-655-7459). Recovering children are more likely to pick up a new illness. Keep in mind that we spend our days outdoors engaged in active play. If your child is not well enough to go outside, please keep them at home. If students are exposed to a contagious illness such as chicken pox or strep, notices will be posted throughout the Nature Center and sent home within 24 hours of our notification.

DAILY HEALTH SCREENINGS:

Teachers will conduct a daily health screening at drop-off by asking about the general wellness of each child.

Illness:

Please keep your child home if they have/are:

• overtired or overexcited
• unable to participate in usual daily activities
• nasal discharge (yellow or green)
• an elevated temperature (100 +) within 24 hours of school
• a communicable disease
• a rash that may be infectious
• infectious conjunctivitis
• head lice, including nits
• a sore throat
• nausea, vomiting, or diarrhea
• recently received stitches, staples, or broken a bone

Your child may return to school when:

• Fever is absent for 24 hours (without medication)
• Nausea, vomiting, or diarrhea is absent for 24 hours
• 24 hours have passed after the start of treatment for strep or conjunctivitis
• the stage of contagion for the communicable disease has passed
• the child, under doctor’s care, has received permission to return (including in the case of stitches, staples, or a broken bone)
• the child feels well enough to participate in activities

When a child becomes ill at school:

• The parent (or alternate person specified by the parent) is notified by phone to pick up the child.
• The sick child is cared for in the dedicated sick room thus protecting well children.
  

Discipline Policy

Discipline is not about punishment or control. Discipline is about guiding and teaching children, helping them to make wise decisions about their behavior and allowing them to gradually accept responsibility for their choices and actions. Our goal is to work toward helping each child to feel encouraged. Classroom rules will be established at the beginning of the school year with the children. We try to understand the ‘why’ behind behaviors so that we can respond appropriately. Distraction, redirection, and modelling are methods to help children keep control. Praising appropriate behavior helps to reinforce positive actions.

If a child has demonstrated unacceptable behavior and does not respond to the teacher, it may be necessary for the child to be removed from the situation. The child can be brought to the Director’s office. This gives the child time to calm down and talk about his/her feelings. If a child has ongoing behavior problems, a conference will be requested with the parents. Corporal punishment is never used to discipline a child. It is against the law and will result in the immediate dismissal of a staff person.

Early Dismissal, Delayed Start, Cancellation Policy

Our closings/delays will be emailed to all parents of that day's classes, posted on our website home page, and shared via social media (Instagram and Facebook). If the Darien Public Schools are closed, have a delayed start or an early dismissal due to inclement weather; please use the following schedule for Darien Nature Center classes:

• If Darien Public Schools are closed, the Darien Nature Center is closed.
• If Darien Public Schools have a delayed opening, the Darien Nature Center will delay classes by 1 hour. 
• 9:15am classes start at 10:15am and 9:45am start classes at 10:45am.
• 9:30am Babes in the Woods and Knee High to Nature programs is be canceled.
• Dismissal times remain the same.
• If Darien Public Schools have an early dismissal due to inclement weather:
• Morning classes will follow their normal dismissal time.
• Lunch Bunch is canceled. Critters & Kids will end at 12:00 PM.
• There will be no afternoon classes.

 There are no make-up classes or refunds for any type of delay or cancellation.



Late Policy

We understand that occasional excused lateness due to traffic or personal reasons may occur. However, repetitive unexcused lateness will result in a financial penalty. Children remaining on the premises 15 minutes past the end of class will be brought to the Director’s office for pick-up. If a parent or caregiver has not arrived or staff are unable to contact them within 15 minutes, emergency contacts will be called for pickup. If an hour has elapsed with no pickup or communication, you will be fined $75.

If you know that a late pick-up may occur, please inform the Nature Center by phone at 203-655-7459.